The Turn & Table is dedicated to protecting your personal privacy as you interact with our venue, website, and services. We understand that reservations, private lounge enquiries, and event planning often involve sharing personal contact details and preferences, and we treat this information with strict confidence.
Our privacy practices are designed to support a calm, secure, and trust-led experience, whether you are booking a table, exploring our private card salon, or coordinating a bespoke event with our team.
Applies to theturnandtable.com and in-venue interactions
We collect personal data that you voluntarily provide when you:
- Make a reservation for dining, drinks, or our private card lounge
- Submit an enquiry or booking request for special events or catering
- Contact our team via our Contact Us page, email, or phone
This information may include your name, contact details (such as email address and phone number), booking preferences, event details, and any other information you choose to share with us to help tailor your experience at our venue.
Only information you choose to provide is collected
Your information is used strictly to:
- Process and manage table reservations and private lounge bookings
- Coordinate special catering arrangements and in-venue events
- Respond to your enquiries, requests, or feedback about our menu, lounge, or events
- Provide updates or confirmations related to your bookings when appropriate
We do not use your personal data for unrelated purposes, and we do not rely on excessive or intrusive data collection. Our focus is on using only what is needed to deliver a refined and seamless hospitality experience.
No direct marketing without your clear interest or request
We use robust, industry-standard security practices to keep your personal details safe and confidential at all times. This includes appropriate technical and organisational measures designed to:
- Limit access to your personal information to authorised team members only
- Reduce unnecessary retention of personal data once bookings and obligations are completed
- Protect against unauthorised access, misuse, loss, or disclosure
While no digital or physical system can be guaranteed as completely secure, we continually review our processes to align with evolving best practices in venue operations and data protection.
Security measures tailored to a physical, Australian venue
Our website may collect non-personal usage data using analytics tools and necessary cookies. These technologies help us:
- Understand how visitors navigate our pages, such as the Menu, Lounge, and Events sections
- Improve the clarity of our content and booking information
- Ensure the site remains fast, reliable, and easy to use on modern devices
The data gathered through cookies and analytics is generally aggregated and does not personally identify you. For more detail on cookies, please also refer to our dedicated Cookie Policy.
Primarily used for performance, reliability, and layout optimisation
The Turn & Table never sells your information. We may share it only with trusted partners when necessary to deliver our professional hospitality services. Examples may include:
- Reservation platforms or booking tools that support our in-venue operations
- Service providers assisting with event coordination or communications on our behalf
- Professional advisers where required for legal or regulatory purposes
In each case, we require that our partners handle your information securely and use it only for the specific services they provide to Theturnandtable.
No advertising data brokerage or list selling
You may contact us at any time to request access to, or to update, correct, or delete, the personal data that we hold about you, subject to any legal or operational obligations we may have to retain certain information for a limited period.
To exercise these options, please reach out to our management team using the contact details listed on our Contact Us page. For efficiency, please include:
- Your full name and preferred contact details
- A brief description of your request (for example, reservation details to help us locate your record)
We will respond within a reasonable timeframe and will endeavour to address your request with care and discretion.
We respect your right to manage your personal information
Any significant changes to our Privacy Policy will be posted on this page, with an updated review date where relevant. We encourage you to revisit this page from time to time, particularly when making new bookings or enquiries.
If you have questions about how we manage your personal information, or about this Privacy Policy itself, please reach out to our management team via the details provided on our Contact Us page.
Theturnandtable operates exclusively as a physical, real-world venue in Australia. All references to services, bookings, and hospitality in this policy relate solely to our on-premise operations.
For privacy queries, contact our management via the Contact page