Terms and Conditions

1. Introduction

These Terms and Conditions govern the use of theturnandtable.com and any in-venue dining, lounge, or event bookings made with Theturnandtable. By browsing our website, submitting an enquiry, or confirming a reservation, you agree to comply with and be bound by these Terms and Conditions, together with any policies referenced on related pages, including our Privacy Policy and Cookie Policy.

Theturnandtable operates exclusively as a physical, land-based hospitality venue in Australia. All services promoted via this website relate to on-premise experiences only, including gourmet dining, craft cocktails, and friendly, face-to-face private card gatherings in our dedicated salon.

2. Acceptance of Terms

Use of this website constitutes your acceptance of these Terms and Conditions in full. If you do not agree with any part of these terms, you must not use our website, submit enquiries, or proceed with any reservation requests.

Your continued access or use of theturnandtable.com following any updates to these Terms and Conditions will be deemed acceptance of the amended version. If you make a booking on behalf of another person or group, you confirm that you are authorised to accept these terms on their behalf.

3. Service Information

All information presented on theturnandtable.com, including menus, pricing, event details, operating hours, and lounge availability, is provided for general guidance only. While we take care to ensure accuracy and currency, the following apply:

• Menu items, ingredients, and beverage listings may change seasonally or in response to supplier availability.
• Prices are indicative and may be adjusted at the venue without prior notice, subject to applicable Australian laws.
• Event concepts, inclusions, and capacities may vary based on private hire requirements, safety considerations, and staffing.
• Any promotional offers or special experiences are strictly subject to the specific terms stated at the time of promotion.

For the most current information, we encourage you to contact our team directly via the details provided on our Contact Us page or as part of your booking correspondence.

4. User Obligations

When using this website or communicating with us about bookings, you agree to:

• Provide information that is accurate, current, and complete, including your full name, contact details, and any relevant event or dining requirements.
• Promptly update us if any of your details change after submitting an enquiry or confirming a reservation.
• Only submit enquiries or bookings for yourself or parties you are duly authorised to represent.
• Refrain from using the website for any unlawful, misleading, or disruptive purpose or in any manner that could adversely affect the venue, other guests, or our staff.

Misrepresentation of identity, contact details, or booking intent may result in refusal, modification, or cancellation of services at our discretion, without liability, except where required by Australian consumer law.

5. Booking Policy

Reservations for dining, private card salon access, or special event bookings must be made through our designated channels, including the forms and contact details provided on Contact Us and related pages such as Events and Lounge.

By placing a booking request, you acknowledge that:

• All bookings remain subject to availability, capacity, and operational considerations at the venue.
• A booking is only confirmed once you receive an explicit confirmation message from our team, which may be issued by email, phone, or other agreed communication method.
• We may request additional details (for example, dietary requirements, special access needs, or group size changes) to ensure a safe and comfortable experience.
• We reserve the right to impose minimum spend requirements, seating times, or specific conditions for peak periods, group reservations, and private lounge experiences.

Where applicable, further terms and inclusions for private lounge or special event bookings will be clearly set out in your proposal or confirmation correspondence.

6. Payment & Cancellations

Unless stated otherwise, all pricing referenced on theturnandtable.com is listed in Australian dollars (AUD) and includes applicable taxes as required under Australian law.

Specific payment, deposit, and cancellation conditions will be communicated at the point of booking and may vary depending on the nature and scale of your reservation. By confirming a booking, you agree that:

• You will adhere to the payment deadlines, deposit requirements, and settlement methods outlined in your confirmation.
• No-shows and late cancellations may incur fees, forfeiture of deposits, or minimum spend charges as specified in your booking terms.
• Any change in group size or scope of services may result in revised pricing, subject to our agreement and capacity.

Where required by Australian consumer law, refunds or adjustments will be handled fairly and within a reasonable timeframe. If you have any questions about your payment terms, please contact us promptly using the details provided on our Contact Us page.

7. Liability & Guest Conduct

Theturnandtable takes guest comfort and safety seriously. However, to the fullest extent permitted by law, The Turn & Table is not liable for any loss, damage, or injury sustained within the premises, except where such liability cannot be excluded under Australian law.

By visiting the venue or participating in any on-premise dining, lounge, or private card gatherings, you agree to:

• Conduct yourself in a respectful, considerate manner towards staff and fellow guests at all times, in line with our calm lounge environment.
• Follow any reasonable instructions from our team relating to safety, responsible service of alcohol, capacity management, and venue etiquette.
• Acknowledge that we may, at our discretion, refuse service or request that a guest or group leave the premises if behaviour is unsafe, disruptive, or inconsistent with our venue values, without any obligation to provide compensation beyond statutory requirements.

Nothing in these Terms and Conditions is intended to exclude, restrict, or modify rights you may have under the Australian Consumer Law or any other applicable legislation that cannot be lawfully excluded.

8. Amendments & Legal Notice

We reserve the right to revise, update, or replace these Terms and Conditions at any time without prior notice. Any changes will take effect when posted on this page, with the updated date indicated where applicable.

Your continued use of theturnandtable.com or ongoing engagement with our services after changes are implemented will constitute acceptance of the amended terms. If you do not agree with the updated Terms and Conditions, you must cease using the website and, where relevant, contact us to discuss any active bookings.

These Terms and Conditions are governed by the laws of Australia. Any disputes arising in connection with the website, your use of it, or in-venue bookings shall be subject to the exclusive jurisdiction of the courts of the applicable Australian state or territory in which Theturnandtable operates.